SHIFAT RAHMAN

AI Software Engineer

GitHub | LinkedIn

About

Results-driven AI Software Engineer with a strong background in developing high-impact AI/ML solutions and robust software systems, seeking to leverage expertise in AI platform development and data pipelines into a dedicated AI Engineering role. Successfully delivered 20+ features for a GenAI platform used by 9400+ staff, achieving 80% adoption and 40% productivity gains, alongside engineering secure payment systems and deploying mobile applications to 150+ users. Eager to apply a strong foundation in data science, software development, and AI integration to advance cutting-edge AI initiatives.

Work Experience

Associate Software Engineer

PwC Australia

Oct 2024 - Present

Melbourne, Victoria, AU

Led the development and enhancement of a proprietary GenAI platform, driving significant improvements in user adoption and productivity for over 9400 staff within PwC's AI Center of Excellence.

  • Implemented 20+ features and resolved 30+ bugs for ChatPwC, an internal GenAI platform utilized by 9400+ staff, achieving an 80% adoption rate and 40% productivity gains in document processing.
  • Developed an AI-powered text editor with rewrite/fix/summarise capabilities, incorporating a git-style diff view to streamline granular changes and enhance tax proposal editing efficiency.
  • Designed and maintained a robust data pipeline to acquire, process, and store usage metrics for the GenAI platform in the cloud using a data lake solution, enabling real-time analytics for targeted AI adoption across the firm.

Software Engineer

Quest Payment Systems

Oct 2022 - Oct 2024

Melbourne, Victoria, AU

Engineered secure server-side payment processing and developed key features for a Point-Of-Sale app, significantly enhancing system stability and developer productivity within the Innovation Team.

  • Engineered server-side payment processing and fraud detection features to increase security and developed key features for the admin dashboard of the Point-Of-Sale app Airpay.
  • Implemented type safety across the entire payment server, uncovering 37 bugs and significantly enhancing system stability and reliability.
  • Developed a software release note tool using Firebase, integrating role management and AI features to improve the efficiency of aggregating and tracking version changes, boosting productivity and changelog indexing.
  • Spearheaded the development of a data acquisition mobile app using Google Maps API, with CI/CD deployment to 150+ employees, while mentoring an intern on project tasks.

Software Engineer

Melbourne Space Program

Dec 2023 - Aug 2024

Melbourne, Victoria, AU

Contributed to the development of a robot bartender's speech capabilities and supported organizational growth through recruitment and market research for the Humanoid Team.

  • Developed speech capabilities for a robot bartender by integrating an Advanced Speech Recognition model onto a Raspberry Pi and coordinating drink orders through Jetson Xavier NX on ROS.
  • Recruited and interviewed 20 new members, aligning talent acquisition with the organization's strategic goals and long-term vision to expand team capacity.
  • Led market research to identify industry-standard social media templates on Canva, enhancing and boosting the client's online presence and outreach by approximately 60%.

Education

Data Science

Swinburne University of Technology

Feb 2021 - Nov 2023

Melbourne, Victoria, AU

Volunteer

Lead

Google Developer Student Club (GDSC) Swinburne

Jan 2022 - Dec 2023

Melbourne, Victoria, AU

Led the Google Developer Student Club at Swinburne, focusing on organizing events, public speaking, and fostering leadership among members.

  • Led Google Developer Student Club (GDSC) Swinburne, organizing 10+ workshops and events that engaged over 200 students in technical skill development and networking.
  • Delivered public speaking engagements and presentations, enhancing knowledge sharing and fostering leadership among club members.
  • Managed club logistics and operations, ensuring successful execution of all activities and fostering a collaborative learning environment.

President

Data At Swinburne Club

Jan 2022 - Dec 2023

Melbourne, Victoria, AU

Presided over the Data At Swinburne Club, managing club logistics and promoting leadership within the data science community.

  • Presided over Data At Swinburne Club, overseeing all club logistics and operations for 5+ major events.
  • Cultivated a strong leadership pipeline, mentoring 3+ junior executives and fostering a vibrant data science community.

Social Media Officer

DDDMelb

Jan 2022 - Dec 2023

Melbourne, Victoria, AU

Managed social media presence and developer relations for DDDMelb, enhancing community engagement and outreach.

  • Managed social media strategy and content creation for DDDMelb, increasing online engagement by 25% across platforms.
  • Cultivated strong developer relations, expanding the reach and impact of the organization's initiatives by collaborating with 5+ community partners.

Projects

Microsoft x NASA x ASA Space Hackathon 2023

Jan 2023 - Dec 2023

Participated in a hackathon leveraging Python, NumPy, and Image Processing for space-related challenges.

Capstone Project - Land Use/Land Cover (LULC) Classification

Jan 2023 - Dec 2023

Developed a Capstone Project focusing on Land Use/Land Cover (LULC) Classification, applying Python, Machine Learning, and GIS techniques.

Global Energy Data Visualisation Website

Jan 2022 - Dec 2023

Created an interactive website for global energy data visualization using React, JavaScript, D3.js, and Python.

HTTP Server From Scratch

Jan 2022 - Dec 2023

Built an HTTP Server from scratch, demonstrating expertise in C, Networking, and Web Development.

Skills

AI & Machine Learning

  • Generative AI (GenAI)
  • Advanced Speech Recognition
  • Machine Learning (ML)
  • Data Pipelines
  • Data Lake Solutions
  • AI-powered Text Editor
  • Natural Language Processing (NLP)

Programming Languages

  • Python
  • JavaScript
  • C

Web Development

  • React
  • D3.js
  • Networking
  • HTTP Servers
  • Web Development

Cloud & DevOps

  • CI/CD
  • Cloud Platforms
  • Firebase
  • Git

Data Science & Analytics

  • NumPy
  • GIS
  • Image Processing
  • Data Visualization
  • Real-time Analytics
  • Usage Metrics

Hardware & Robotics

  • Raspberry Pi
  • Jetson Xavier NX
  • ROS (Robot Operating System)

Software Engineering

  • System Stability
  • Type Safety
  • Server-side Development
  • Fraud Detection
  • Release Management
  • Feature Implementation
  • Bug Resolution

Project Management & Leadership

  • Project Leadership
  • Team Mentoring
  • Recruitment
  • Market Research
  • Strategic Planning
  • Public Speaking
  • Event Organization
  • Developer Relations
  • Club Logistics